The face-off between freight forwarders in the country under the aegis of the Association of Concerned Freight Forwarders And Transporters, ACFF&T and Terminal operators operating at the nation’s seaports has been resolved at last.
The Nigerian Shippers’ Council (NSC) midwifed a resolution among shipping companies, terminal operators, and relevant associations/stakeholders.
According to the details of the resolution, free storage days has been increased from the previous three days to five days while the 600% increase was brought down to 400%.
“A meeting was held today, October 24th, 2023, at the Shippers Council Hall, involving the Nigerian Slippers Council, shipping companies, terminal operators, and relevant associations/stakeholders. The purpose of the meeting was to address various issues and reach a resolution. The following resolutions were agreed upon:
“The number of free days for cargo storage at the terminals has been increased from 3 days to 5 days. This will provide more flexibility for shippers and reduce costs.
“The previously proposed 600% increase in terminal charges has been reduced to 400%. This adjustment aims to strike a balance between the needs of the terminal operators and the shippers.
“Break bulk cargo charges have been increased from 125% to 250%. This adjustment reflects the changing dynamics of the industry and ensures fair compensation for services provided.
“All complaints regarding inefficiencies by the terminal operators will be addressed immediately. This commitment aims to improve overall operations and enhance customer satisfaction.
“The Shippers Council has established a complaints desk at all ports. This dedicated desk will ensure that issues raised by stakeholders are resolved promptly and efficiently.
“Boxes that arrived prior to October 16th will be rated with the old rates. This provision aims to avoid any confusion or discrepancies in billing.
“Further discussions between the terminal operators and the Shippers Council will continue to refine and improve the processes. This ongoing dialogue will ensure that the interests of all parties are considered and addressed.
“The above resolutions will take effect immediately. All parties involved have agreed to abide by these resolutions and work collaboratively until further notice.
By reaching these resolutions, the Nigerian Slippers Council, shipping companies, terminal operators, and relevant associations/stakeholders have demonstrated their commitment to fostering a harmonious working environment and addressing the concerns of the industry.
